Do your co-workers see each other as friends or foes? Do they think only one person can be right or win? Is the term "negotiation" not a part of their vocabulary? Is productivity almost as low as morale?

Let Cathy Harris help you End Costly Conflict Now and increase harmony through this highly-interactive workshop. Participants will learn to:

  • Communicate clearly
  • Listen with understanding and empathy
  • Receive and give feedback
  • Distinguish between disagreement and conflict
  • Manage disagreements before they become conflicts
  • De escalate anger
  • Boost morale
  • Humanize your messages with respect and courtesy
  • Develop "win-win" solutions

Join Cathy Harris for a workshop that can turn adversarial staff into a winning and productive team.