Do your co-workers see each other as friends or foes? Do they think only one person can be right or win? Is the term “negotiation” not a part of their vocabulary? Is productivity almost as low as morale?
Let Cathy Harris help you End Costly Conflict Now and increase harmony through this highly-interactive workshop. Participants will learn to:
- Communicate clearly
- Listen with understanding and empathy
- Receive and give feedback
- Distinguish between disagreement and conflict
- Manage disagreements before they become conflicts
- De escalate anger
- Boost morale
- Humanize your messages with respect and courtesy
- Develop “win-win” solutions
Join Cathy Harris for a workshop that can turn adversarial staff into a winning and productive team.