End Costly Conflict Now!

Do your co-workers see each other as friends or foes? Do they think only one person can be right or win? Is the term “negotiation” not a part of their vocabulary? Is productivity almost as low as morale?

Let Cathy Harris help you End Costly Conflict Now and increase harmony through this highly-interactive workshop. Participants will learn to:

    • Communicate clearly
    • Listen with understanding and empathy
    • Receive and give feedback
    • Distinguish between disagreement and conflict
    • Manage disagreements before they become conflicts
    • De escalate anger
    • Boost morale
    • Humanize your messages with respect and courtesy
    • Develop “win-win” solutions

Join Cathy Harris for a workshop that can turn adversarial staff into a winning and productive team.